Privacy Policy

1. Information We Collect

When you submit an inquiry through our B2B contact form, we collect the following information:

• Full name and email address
• Company name and country
• Phone number (optional)
• Product interest and volume requirements
• Any additional message you provide

2. How We Use Your Information

We use the information you provide solely for the purpose of:

• Responding to your inquiries about our coffee products
• Providing quotations and product samples
• Communicating about trade opportunities
• Improving our services and product offerings

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on encrypted servers and is accessible only to authorized personnel.

4. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill your requested services (e.g., shipping partners for sample deliveries).

5. Cookies

Our website uses essential cookies for theme preferences and session management. We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

7. Contact

For any privacy-related inquiries, please contact us at:

• Phone/Zalo/WhatsApp: +84 87 888 74 88
• Location: 169 Đường Lý Thái Tổ, Phường Buôn Ma Thuột, Đak Lak, Vietnam